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Marcato

Support

How to get help, and the answers that settle most questions

contato@atenza.com.br

Write in English or Portuguese. We reply within two business days.

To report a defect, it helps a lot to include: your Marcato version (under Help → About), what you did, and what happened instead of what you expected. If the app closed on its own, the diagnostic log is in %APPDATA%\Atenza\Marcato\logs — it records paths and errors, never the text of your documents.

Libraries and files

Does Marcato edit my files?

No, and it is not a setting you can switch on — it is how the app was built. Reading, indexing and exporting are read-only operations. No .md file of yours is modified, moved or deleted, neither when you add a library nor when you export. Removing a library from the app deletes only its index.

I added a folder and it looks empty

Marcato lists Markdown files only — .md, .markdown, .mdown and .mkd. In a large folder the scan takes a few seconds; the status bar shows the progress. A folder you cannot read is skipped and the rest carries on.

The folder picker does not show my WSL or network folder

The Windows picker hides network paths and WSL distributions. Use File → Add by path… and paste the full path. The quotes from Explorer's "Copy as path" are tolerated.

I changed files outside the app — did it notice?

Yes. Marcato watches the folder and re-indexes what changed. If a great deal changes at once — a full sync, say — it stops watching and tells you; reload with Library → Refresh tree.

Search

How do I write a query

ExampleFinds
"smart locker"the exact phrase, in that order
tenant AND authorizationboth terms (also the default with no operator)
pix OR cardeither one
pix NOT cardthe first without the second
pix -cardthe same, shorter
title:architecturein the document title only
path:newgenin the file path only
archi*words starting that way

Accents are ignored when matching: codigo finds código. A stray bracket or quote breaks nothing — it becomes text.

Search misses a document I know exists

It has most likely not been indexed yet, or failed to be read. The status bar shows how many documents errored. To rebuild everything: Library → Reindex from scratch.

Exporting and printing

Which formats are available

Ctrl+Shift+E opens exporting, with PDF, Word (.docx), EPUB 3 and MOBI on one screen. You choose between the open document and its folder. Printing is separate, on Ctrl+P.

I exported a folder and documents are missing

There is a ceiling per format — 300 documents for PDF and Word, 500 for EPUB and MOBI — and the screen always says how many were left out. It is never a silent failure: if you did not see the warning, no truncation happened.

Does the EPUB open on a Kindle?

Yes, through Send to Kindle — that is the format it accepts, and Marcato validates the package before letting you save. MOBI exists for copying to older Kindles over USB. For that format there is no public validator: the file has the structure the generator intended, and only the device confirms it.

The PDF preview shows fewer pages than the document

It draws the first 20 and tells you how many exist. The saved file is complete — the ceiling belongs to the window, so it does not freeze on a long document.

Reading

A large document opened with a warning

Above 1 MB Marcato reduces some display features to keep scrolling smooth. Above 32 MB the reading is truncated, with a warning. The file on disk stays intact in both cases.

Images in the document do not load

Images stored on your disk always load. Images hosted on the internet are blocked until you allow them, because downloading one tells its server that you opened that document. Change this under Settings → Privacy.

Shortcuts

Ctrl+OOpen file
Ctrl+Shift+OAdd library
Ctrl+FFind in this document
Ctrl+Shift+FFind everywhere
Ctrl+PPrint
Ctrl+Shift+EExport document
Ctrl+WClose tab
Alt+← / →Back and forward
Ctrl++ / − / 0Text size
F11Focus mode
Ctrl+,Settings

The full list is under Help → Keyboard shortcuts.

Installing and data

The firewall asked about Marcato

So that opening several files at once gives you one window with several tabs, the app listens on a local port at 127.0.0.1 — your own computer's address. Nothing leaves the machine. Denying it does not stop the app: each file simply opens in a window of its own.

Where my data lives

%APPDATA%\Atenza\Marcato — search index, preferences and diagnostic logs. The index is disposable: clearing it under Settings → Search index removes none of your files, and it rebuilds itself on the next scan.

Does uninstalling delete my files?

No. Uninstalling removes the app and offers to delete the data folder above. Your Markdown files stay exactly where they always were.

Refunds

The purchase is handled by Microsoft, and refunds follow the Microsoft Store policy. If the problem is with the app, write to us first — we may sort it out faster.

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